Last Updated: 14 August 2025
Genetiq-Bio (“we”, “our”, “us”) respects the privacy of our customers, research partners, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website www.genetiq-bio.com or purchasing our products, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, billing/shipping address, email address, phone number.
- Order & Account Data: Purchase history, account details, preferences.
- Payment Data: Payment details processed securely through our payment providers (we do not store full card numbers).
- Technical Data: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, time spent on site, and interactions.
- Communication Data: Messages or enquiries sent via our contact forms or email.
2. Data Sharing
We may share your data with:
- Service Providers: Payment processors, delivery companies, IT providers.
- Legal Authorities: When required to comply with law enforcement or regulatory bodies.
- Business Transfers: If our business is sold or merged.
We never sell personal data to third parties.
3. International Transfers
If data is transferred outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
4. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Withdraw consent where processing is based on consent.
- Complain to the Information Commissioner’s Office (ICO) via www.ico.org.uk.
5. Cookies
We use cookies to improve site functionality, analyse usage, and store preferences. You can manage cookies in your browser settings. For more information, see our Cookie Policy.
6. Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: GenetiqBio@gmail.com